ChecklistsOverview

Checklists Overview

Create and manage recurring office checklists for daily tasks, sterilization routines, opening and closing procedures, and more.

What are checklists?

Checklists are recurring office tasks and routines that are not tied to a specific piece of equipment. While Maintenance tracks equipment-specific schedules (e.g., "Replace autoclave filters every 6 months"), checklists cover everything else your practice needs to do regularly -- from opening and closing procedures to sterilization logs, supply restocking, and facility cleaning.

Navigate to Checklists from the main sidebar.

How checklists differ from maintenance tasks

AspectMaintenance TasksChecklists
Tied toA specific piece of equipmentA room or the entire office
ExamplesReplace compressor filters, Calibrate X-ray sensorTurn on computers, Check voicemail, Restock supplies
Created fromEquipment detail page or Maintenance pageChecklists page or Task Template Library
CategoryEquipment MaintenanceSterilization, Facility, Supply Management, Safety, Opening/Closing, and more

Page layout

The Checklists page is organized into three tabs:

Schedules tab

The primary view showing all active checklist schedules. You can switch between multiple view modes:

  • Room -- Groups tasks by room, making it easy to see what needs to be done in each location. Tasks are further grouped by frequency (Daily, Weekly, Monthly, etc.) using frequency pills.
  • List -- A sortable table view showing all schedules with columns for location, task description, category, frequency, next due date, status, and assigned staff member.
  • Day / Week / Month -- Calendar views that show which tasks are due on specific dates, with the ability to click into any day for details.

Activity tab

Shows the history of completed and excused tasks. You can filter by time period (last 7, 30, or 90 days) and by status (completed or excused). Click any activity entry to see details including who completed it, when, and any notes or photos attached.

Missed tab

Displays tasks that were not completed by their due date. From this tab you can:

  • Add a reason for why a task was missed
  • Excuse individual missed tasks (admin and manager roles only)
  • Select multiple missed tasks and excuse them in bulk with a shared reason
  • Toggle to show or hide previously excused tasks

Creating a checklist

Click the Add Checklist button (or select a template from the Task Template Library) to open the Add Checklist dialog.

Enter a task description

Describe what needs to be done, e.g., "Turn on computers and check voicemail" or "Wipe down countertops in sterilization room."

Select a location

Choose a specific room from the dropdown, or leave it as Office-wide for tasks that apply to the entire practice.

Choose a category

Select from built-in categories such as Sterilization / Infection Control, Facility / Cleaning, Supply Management, Safety / Compliance, Opening / Closing, Patient Experience, Staff & Admin, Lab & Cases, or Technology / IT. You can also create a custom category by selecting Add new category.

Set time of day (optional)

Choose when the task should be done: Any time, Start of Day, Morning, Midday, or End of Day.

Configure the frequency

Set how often the task repeats: Daily (with specific days of the week), Weekly, Bi-weekly, Monthly, Quarterly, Semi-annually, Annually, One-time, or Custom (every N days).

Set the first due date

The system suggests a date based on your frequency selection. You can override it manually. For monthly or longer frequencies, the task repeats on the same day of the month as the first due date.

Link an SOP (optional)

Attach a standard operating procedure from your Knowledge Base to provide step-by-step instructions for completing the task.

Assign a team member (optional)

Choose a default assignee. If left unassigned, the task uses the room's default assignee (if configured) or appears as unassigned.

Set evidence requirements (optional)

Toggle Requires Notes and/or Requires Photo if you want team members to provide documentation when completing the task.

Click Create Checklist

The system creates the schedule and generates upcoming task instances automatically.

If you select an operatory room and your office has multiple operatories, you will see a scope selector allowing you to create the checklist for This room only or All operatories at once.

Task Template Library

The Task Template Library provides pre-built checklist templates based on dental industry best practices. Click the template library icon to browse available templates, then select one to pre-fill the Add Checklist dialog with recommended settings.

Filtering and sorting

The Checklists page offers several filters to help you focus:

  • Category -- Filter by task category (Sterilization, Facility, Safety, etc.)
  • Room -- Filter by specific room or office-wide tasks
  • Time of Day -- Filter by when tasks are scheduled
  • Status -- Filter by due status (overdue, due today, due soon, on track)
  • Frequency -- Filter by repetition frequency (daily, weekly, monthly, etc.)
  • Assignee -- Filter by assigned team member or show unassigned tasks

In the Room view, frequency pills let you quickly toggle between Daily, Weekly, Monthly, and other frequency groupings.

Task statuses

Each checklist task instance has one of the following statuses:

StatusBadgeDescription
OverdueRedThe task was not completed by its due date
Due todayBlueThe task is due today
Due soonBlueThe task is due within the next 7 days
On trackGrayThe task is due more than 7 days from now
CompletedGreenThe task has been marked as done
MissedRedThe due date passed without completion and the task has been flagged

Bulk operations

For teams managing many tasks, ChairPulse provides several bulk operations:

  • Bulk Reassign -- Reassign multiple schedules to a different team member at once.
  • Assign Across Dates -- Set different assignees for specific future dates on a single schedule.
  • Batch Assignment -- Select multiple tasks and assign them together.
  • Maintenance -- Equipment-specific recurring schedules.
  • Reports -- View task completion rates and staff performance metrics.
  • Office Settings -- Configure rooms and staff members referenced by checklists.
  • Operating Days -- Set which days your office operates; tasks are not generated on non-operating days.