SettingsTeam Management

Team Management

Invite team members, assign roles, manage office access, and control who can do what in your ChairPulse account.

Managing your team

Team Management lets you invite colleagues to your ChairPulse organization, assign them roles, control which offices they can access, and remove members when needed. It is accessed from the Team tab in Office Settings.

Team member limits

The number of team members you can have depends on your subscription tier:

Up to 5 team members (including the account owner).

If you need more than 5 team members, upgrade to the Professional plan.

Roles and permissions

ChairPulse has three team roles, each with different levels of access:

RoleDescription
AdminFull access to all features and settings. Can invite members with any role (admin, manager, or staff), manage billing, configure organization settings, and access all offices.
ManagerCan manage day-to-day operations. Can invite staff members, complete and manage tasks, and access assigned offices. Cannot manage billing or organization-level settings.
StaffStandard access for daily work. Can complete tasks, log issues, and view equipment. Cannot invite other members or change settings.

Admins can assign any role when inviting new members. Managers can only invite users with the Staff role.

Inviting a team member

Click Invite Member

Click the Invite Member button in the top right of the Team Management section. This opens the Invite Team Member dialog.

Enter the member's name

Fill in the First Name and Last Name fields.

Enter their email address

Enter the email address where the invitation will be sent.

Select a role

Choose Admin, Manager, or Staff from the Role dropdown. The available roles depend on your own role.

Select office access

Check the boxes next to the offices this member should have access to. You can use Select All to grant access to every office, or Clear All to start fresh.

If no offices are selected, the member will have no office access until you assign them later.

Send the invitation

Click Send Invitation. An invitation email is sent to the specified address.

Invitations expire after 7 days. If a member has not accepted, you can resend the invitation from the team table.

The team table

The team table shows all active members and pending invitations in a single view:

ColumnDescription
UserName, email address, and avatar. Your own row shows "(you)" next to your name.
RoleThe member's role displayed as a badge: Admin (filled), Manager (secondary), Staff (outline).
Location AccessWhich offices the member can access. Shows "All locations" if they have access to every office, or lists specific office names.
StatusActive (green badge) for accepted members, or Pending (amber badge with clock icon) for outstanding invitations.
ActionsA three-dot menu for managing the member (see below).

Filtering the team table

Use the controls above the table to narrow the list:

  • Search -- Filter by name or email address.
  • Role filter -- Show All Roles, Admin, Manager, or Staff.
  • Location filter -- Show All Locations or a specific office.

A summary line shows the total member count and number of pending invitations (e.g., "8 members total, 2 pending").

Editing a team member

Click the three-dot menu on a member's row and select Change Role to open the Edit Team Member dialog. From here you can:

  • Change their role -- Select a new role from the dropdown.
  • Update office access -- Check or uncheck offices to control which locations they can access. Use Select All or Clear All for bulk changes.

Click Save Changes to apply. Role and office access updates take effect immediately.

You cannot edit your own role or remove yourself from the organization.

Removing a team member

Open the actions menu

Click the three-dot menu on the member's row.

Select Remove Member

Click Remove Member to open a confirmation dialog.

Confirm removal

The dialog warns that the member will lose access to all data and features. Click Remove Member to proceed, or Cancel to go back.

Managing pending invitations

For invitations that have not been accepted, the actions menu offers:

  • Resend Invitation -- Generates a new invitation token and extends the expiration by another 7 days. The resend count is tracked.
  • Cancel Invitation -- Permanently removes the invitation. A confirmation dialog asks you to confirm.